Industry Cases

Banking

Informatization and Digital Transformation of Bank Building Construction

As a large state-owned bank under central management, the institution's existing office system lacks diverse booking options, causing the meeting room reservation process to be time-consuming and inefficient.

2023-02-24
Energy

Natural Gas Company Meeting Management System Project

PTT has built a digital conference room for a natural gas company. The project leverages the synergy between the meeting management system and the environmental management system to achieve control and management of smart devices.

2023-02-24
Fortune 500

Case Study: Smart Office System for a Global Financial Giant

A Fortune 500 financial enterprise deployed COMTELS Converged Meeting Management System, enabling cross-platform enterprise-level management for both online and offline meeting scenarios.

2023-02-24
FAQ

Frequently Asked Questions

Your concerns, we've got them covered

Do you provide services beyond phones and gateways?

Yes. COMTELS offers end-to-end smart office solutions including meeting room management, workspace booking, visitor management, and environment control systems — not just Avaya telephony products.

What is the typical delivery lead time?

For standard solutions, delivery and deployment typically take 2-4 weeks. Custom enterprise integrations may require 4-8 weeks depending on scope and existing infrastructure.

Do your products include warranty support?

Yes. All COMTELS products come with standard warranty. Extended support plans and on-site service options are also available. Avaya products include official manufacturer warranty.

Are you an official Avaya partner?

Yes. COMTELS is an authorized Avaya partner with over 22 years of experience in Avaya product sales, deployment, and support across the Greater China region.

Is the smart office environment system compatible with existing building management systems (BMS)?

Yes. Our environment control system supports integration with standard BMS protocols including BACnet and Modbus. We also provide custom API integration for proprietary systems.

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