Privacy Policy

Last Updated: January 1, 2025

1. Information We Collect

When you contact us through this website or fill out our inquiry form, we may collect the following information:

Data Type	Collection Method	Required
Name	Form Submission	Yes
Company Name	Form Submission	Yes
Phone Number	Form Submission	No
Email Address	Form Submission	Yes
Inquiry Message	Form Submission	No

In addition, when you visit our website, we automatically collect certain technical information including your IP address, browser type, operating system, and browsing history for site security monitoring and usage analytics.

2. How We Use Your Data

The information we collect is used strictly for the following purposes:

• Product Quotation — Providing detailed pricing proposals based on your inquiry
• Technical Consultation — Responding to questions about product features and specifications
• Follow-Up Services — Following up on your inquiries via phone or email
• Service Improvement — Analyzing website usage trends to optimize user experience
• Legal Compliance — Meeting applicable legal obligations

We will not sell, rent, or transfer your personal information to any third-party advertisers or data brokers.

3. Third-Party Tools Disclosure

This website uses the following third-party services, which may collect user behavior data through cookies:

Google Ads Advertising Disclosure

We use Google Ads (Google LLC) to serve advertisements. Google Ads uses cookies and similar technologies to automatically collect data about your interactions on this website, for the following purposes:

• Ad Optimization — Analyzing click-through rates and conversion data to improve advertising performance
• Remarketing — Displaying relevant ads to users who have previously visited our website

Information collected by these advertising cookies is used for advertising purposes only and is not directly linked to your personal form data.

Other Third-Party Tools

• Google Analytics — Website traffic analysis
• Google Fonts — Website font loading

4. Cookies

Cookies used on this website fall into the following categories:

Cookie Type	Purpose	Optional
Essential Cookies	Basic website functionality	No
Analytics Cookies	Google Analytics for anonymous visit data	Yes
Advertising Cookies	Google Ads for ad optimization and remarketing	Yes

5. Your Choices & Opt-Out

You have the following controls over cookies and your personal information:

Opt Out of Advertising Cookies

If you do not wish Google Ads to collect your behavior data, you may opt out through:

• Google Ad Settings: https://www.google.com/settings/ads
• Network Advertising Initiative (NAI) Opt-Out: https://www.networkadvertising.org/choices/
• Browser Settings: Clear cookies or use Incognito/Private Browsing mode

Request Data Deletion

If you wish to request deletion of personal data you have submitted, please contact us. We will process your request within 30 days.

6. Data Security

We employ industry-standard security measures to protect your information:

• End-to-end HTTPS / SSL encrypted transmission for all form submissions
• Strict data access controls and permission management
• Regular security reviews and vulnerability assessments

Please note that no internet transmission can be guaranteed 100% secure. We are committed to taking all reasonably necessary measures to safeguard your data.

7. Your Rights

Depending on applicable law, you have the following rights:

• Right to be informed — Know what personal information we collect, use, and share about you
• Right of access — Request a copy of the personal information we hold about you
• Right to rectification — Request correction of inaccurate or incomplete information
• Right to erasure — Request deletion of your personal information
• Right to object — Object to our use of your information for specific purposes
• Right to lodge a complaint — File a complaint with your local data protection authority

To exercise any of the above rights, please contact us. We will respond within 30 days.

8. Data Retention

We only retain your personal information for as long as necessary to fulfill the purposes for which it was collected. Retention periods depend on:

• The nature and duration of your relationship with us
• Statutory retention requirements under applicable law
• Resolution of disputes

When personal information is no longer necessary, we will securely delete or anonymize it.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. For significant changes, we will notify you via email or a prominent notice on our website.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data subject rights, please contact us:

• Company: PTT (HK) LIMITED
• Phone / WhatsApp: (+852) 9552 8366
• Email: comtels_hk@ptt.com.cn
• Company Address: Hong Kong SAR

We commit to responding to your request within 30 days. For urgent matters, please mark the subject line as "URGENT" and we will prioritize accordingly.